Due to the automatic nature of our billing system and the allocation of a percentage of transaction fees to charitable veterans support programs, The SkyVault Group, SchoolHeart Inc., and WeHireHeroesUS.com maintain a no-refund policy for advertising, sponsorship, listing, and coaching orders.
In the event of a technology or hardware failure, which results in the product or service being temporarily not available for at least 72 hours within a contract term, The SkyVault Group will issue a credit for a similar product or service in an amount approximating the value of the duration of the failure. No cash or monetary refunds may be issued for any reason.